Shipping policy

Courier Service: All orders are dispatched via Royal Mail Insured 24-Hour Delivery.

Dispatch Time: Orders are typically dispatched within 5 weeks of payment confirmation.

Delivery Window: Once dispatched, delivery is expected within 24 hours (next working day) in line with Royal Mail’s insured 24-hour service.

Insurance: All parcels are fully insured during transit to provide peace of mind against loss or damage.

Delivery Confirmation: A tracking number will be provided upon dispatch to allow you to monitor your parcel’s progress.

Signature Required: Deliveries require a signature upon receipt to ensure secure delivery.

Delivery Areas: This service covers UK mainland addresses. Delivery to remote areas (e.g., Highlands, Islands, Northern Ireland) may take longer.

Delays: We are not liable for delays caused by Royal Mail, adverse weather, strikes, or other circumstances beyond our control.

Missed Deliveries: If you are unavailable to accept delivery, Royal Mail will leave instructions for collection or re-delivery.

Delivery Address: Please ensure your shipping address is correct at checkout. We cannot take responsibility for parcels delivered to incorrect addresses provided by the customer.

International Orders: At present, we do not ship outside of the UK.